tawk-to
www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.
Introduction
What is the website?
This website offers a suite of products and services for businesses. Its products include Live Chat, Knowledge Base, CRM Contacts, Chat Pages, and AI Assist, aiming to enhance customer communication and management. Services range from hiring chat agents to virtual assistants across various fields. Resources like the Help Center, Academy, and a blog are also available, providing value in terms of learning and support.
Features of the website
Products
- Live Chat: Enables real - time communication with website visitors.
- Knowledge Base: Allows businesses to create and manage a repository of information for customers.
- Contacts (CRM): Helps in managing customer relationships by storing and organizing contact information.
- Chat Pages: Likely provides customizable pages for chat interactions.
- AI Assist: New feature, potentially offering automated assistance to customers.
Services
- Hire Chat Agents: Businesses can recruit professionals to handle chat interactions.
- Hire a Virtual Assistant: Offers virtual assistants in multiple domains such as bookkeeping, digital marketing, etc.
- Virtual Assistant FAQs and Use Cases: Provide information and examples to help businesses understand how to utilize virtual assistants.
Resources
- Help Center: A place for users to find solutions to their problems.
- Academy: Offers courses like AI Assist, Business Messaging Masterclass, etc.
- Developers, Blog, Community, Partner Directory: Facilitate developer engagement, knowledge sharing, community building, and partnership opportunities.
How to Use the website
The website has a "Log in" option for existing users and a "Get started" button for new users. Unfortunately, the provided content doesn't detail the free - vs - paid version differences. Presumably, new users can explore the features and may be able to use some basic functions for free, while more advanced features like perhaps premium access to AI Assist, more extensive CRM capabilities, or dedicated chat agents might be available in the paid version.
What can AI Assist do?
The provided content doesn't specify what AI Assist can do. It might automate responses to common customer queries, provide intelligent suggestions during chat interactions, or help in categorizing customer requests.
How do I hire a virtual assistant for bookkeeping?
There is no detailed process in the given content. However, likely, you would need to navigate to the "Hire a Virtual Assistant" section, then specifically select the "Bookkeeping and Finance VA" option, and follow any subsequent prompts like filling out a form with your requirements.
What kind of support does the Help Center offer?
The content doesn't elaborate. But generally, it could offer troubleshooting guides, how - to articles related to products, services, and resources on the website.
Frequently Asked Questions
What languages are supported on the website?
The website supports English, Arabic, Spanish, French, Italian, Portuguese, Russian, and Turkish.
Where can I find more information about becoming a partner?
The website has a "Become a Partner" section, which is likely to contain details about the partnership process, requirements, and benefits.
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