What is Salesforce?

Salesforce is a platform that offers a suite of integrated tools for marketing, sales, commerce, service, and IT. Its core value lies in enabling teams to operate with a customer - centric approach, leveraging the power of Customer 360 to deliver personalized customer experiences.

Features of Salesforce

Product Offerings

Agentforce: A product with its own dedicated page at https://www.salesforce.com/tw/agentforce/, though details about its functionality aren't provided in the given data.
Customer 360: Allows businesses to create personalized customer experiences using the world - leading CRM. It has resources like information on "What is Salesforce?" at https://www.salesforce.com/tw/products/what - is - salesforce/ and customer success stories (in English) at https://www.salesforce.com/ap/customer - success - stories/.

How to Use Salesforce

The provided content doesn't detail the basic usage methods or differences between free and paid versions. Generally, Salesforce likely offers different subscription tiers with varying levels of access to features, support, and data limits. To start using it, users would likely need to sign up on the website, explore the available products based on their business needs, and potentially engage in onboarding processes provided by Salesforce.

What is the main benefit of Customer 360?

The main benefit of Customer 360 is enabling businesses to deliver personalized customer experiences. By integrating marketing, sales, commerce, service, and IT tools, it helps teams work together to create a more satisfying customer journey.

Where can I find out more about what Salesforce is?

You can find more information about what Salesforce is at https://www.salesforce.com/tw/products/what - is - salesforce/.

Are there real - world examples of Salesforce's success?

Yes, you can access customer success stories (in English) at https://www.salesforce.com/ap/customer - success - stories/.

Frequently Asked Questions

How do I sign up for Salesforce?

The provided content doesn't include sign - up details. Usually, there would be a "Sign Up" or "Get Started" button on the main website, which would guide you through the registration process.

Is there a free trial available?

The given data doesn't mention if there is a free trial. It's common for such platforms to offer a free trial to let users explore the features before committing to a paid plan, but this needs to be verified on the official website.